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In today's constantly changing market, providing quick and effective IT solutions can make a world of difference to an organization's bottom-line. That is why CATT Inc Application Maintenance Center has become such a tremendous success. Any system, even after its development and implementation, requires constant monitoring so it can be adjusted to the dynamics of the particular business.
More than 80% of  companies allocate their  IT budgets  to continuous improvements, updates, problem resolution, and technical support for the production systems. This illustrates the importance of maintaining an application throughout its life cycle.
Though outsourcing is generally considered only for the development and implementation phases, there are even more benefits to be garnered by adopting this strategy for the ongoing maintenance and improvement of the production systems.
CATT Inc application management outsourcing services are backed by two decades of experience, mature processes and robust delivery systems. More important, though, is our commitment to go beyond service level agreements and deliver consistent and lasting value. We do this by building long-term partnerships with our customers.
Our Services Include:
 •   Continuous maintenance and enhancement.
 •   Collaborative application management.
Continuous Maintanance and Enhancement:
The business landscape is changing rapidly and so is the technology that drives enterprises. Your applications must quickly evolve to keep pace with changing business needs as well as shifts in technology. In addition, as your business grows, the demands on existing applications will increase, and you must ensure that they are stable and available when your customers need them.
CATT Inc application maintenance and enhancement solutions include:
 •   Quick turnaround of service and change requests.
 •   Preventive maintenance to forestall problems.
 •   Planned and phased enhancements to improve performance of
     applications.
 •   Helpdesk and production support for problem and incident
     management.
All of these are tied to mutually agreed upon SLAs.
CATT Inc is a flexible organization and can tailor the engagement model to suit a customer’s specific needs. Our offshore transition methodologies speed up knowledge transfer and ensure that you can reap the benefits of sending your applications offshore as soon as possible.
Collaborative Application Management:
Collaborative Application Management is a unique approach to application management outsourcing. Through CAM, CATT Inc helps its global partners not only achieve immediate cost savings and business benefits, but also build new organizational capabilities over the long term.
Many companies, who plan to send applications offshore, believe that to derive maximum value they must hand over control of applications to the offshore partner. This may be true in many offshore engagements, but CAM strikes an optimal balance between value and control. CAM enables customer organizations to build offshore leadership so that they retain control, while maximizing value through the use of CATT Inc resources and expertise.
This collaborative model delivers four tangible benefits:
 •   It builds offshore capability within the customer organization.
 •   Enables the customer to develop process mastery.
 •   Promotes innovation.
 •   Gives control and transparency to the customer.
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For more information on Application Maintenance Services, please contact us at appmaintenanceservices@catamerica.com
Cornelius B. Theron (MSEE)
President & CEO
INTELLIREX CORPORATION
"One of the critical components in today’s Internet environment is to have a staff that is not only flexible, cost effective, but also very versatile and exceeds all professional expectations at all times. Intellirex has found that staff base in CAT Technologies Ltd. based in New Jersey and staffing, support and programming centers in Hyderabad, India. Headquartered in the USA, CAT Technologies Ltd. is a perfect fit for Intellirex LLC due to continuing copyright as well as intellectual property safety concerns to the entire Intellirex customer base. CAT Technologies has a professional programming staff for literally every programming language and the selection of staff deployment and supervision by managers is executed with precision, quality and professionalism in every project that Intellirex has assigned to CAT Technologies. CAT Technologies is also well known for their leadership in finding software solutions and staff that can produce virtually any IT solution, from design, programming, customer support and call centers, to management staff with integrity and discipline that can see any project through from conception to design to completion. CAT Technologies with a constant growing task force of staff is truly a full service provider with low pricing to fit any company’s real world needs. Intellirex is proud to have this great company as a vendor and will continue to use CAT Technologies Ltd. in future projects and services. We highly recommend CAT Technologies as the number 1 Outsourcing and Internet Solutions Provider of 2009 and 2010."
Jamie Gonce
Director of Summer Programs & Special Projects
“My experience with CAT Technologies was nothing sort of amazing. They worked with my design and budget to go above and beyond to produce a final project that we can all be proud of. Fairmont Summer Programs benefited from their talented and innovative programmer and development team, quick turnaround, great ideas, and efficient, detailed process. I am looking forward to working with CAT Technologies to meet my future web development needs. Thank you especially to CAT Technologies for their flexibility and vision to make the process and product so easy despite being halfway around the world.”
Haitham Arafat
General Manager & Managing Director
Specialized Industrial & Management Systems Co., Kuwait
I am writing this letter to strongly recommend CATT Ltd. CATT Ltd enthusiasm and passion made a strong first impression. There are a lot of folks out there who can make a database work and put it out there on the web. But to find a team who is truly enthusiastic about your company, its image, and its goals, is not so easy. From the first time we met, CATT Ltd priority was to deliver the services my company needed, not to see what my company could do for them. Their enthusiasm and passion was consistent throughout the design and launch process, and continues today. Once work on the new site began, their organizational skills, hard work, knowledge, and ability enabled them to reach each milestone within the projected completion date. i can't say enough about how thorough they were, ensuring accuracy, ease of use, and operability for each task. once the site was launched, they patiently provided online support to our staff, pending as much time as was needed to ensure the site would produce results for our company including working on holidays. CATT Ltd Developers has been enthusiastic, creative and extremely prompt at fulfilling all of my wants and needs for my company's website. They have made suggestions that match my ideas and followed through with them at records speed. I believe that price is very important. And CATT Ltd delivered everything they said they would at a price hundreds of dollars below the next closest bidder.CATT Ltd is an excellent company to work with and i would highly recommend they expertise in assisting anyone who wants a website that is a cut above the rest!
Patrick O’Doherty
Owner
Yarra Web
CATT Ltd has succeeded in positioning itself as an integral partner to Yarra Web. CATT Ltd’s responsiveness and commitment to the timely completion of each project, no matter the size is so far unequalled amongst Yarra Web’s outsourcing experiences. CATT Ltd’s expertise and experience with various technologies provides Yarra Web with the ability to offer our customers a range of value added products and solutions. Most importantly, CATT Ltd’s consistently accessible support team ensures an extremely fast and smooth project turnover.
Peter Connell
TMS telemarketing systems
" Using CATT Ltd for the past year has enabled to both enhance our software and extend our product range. Working in our time zone enables us to have constant communication with our dedicated developers and at a price that would be prohibitive in the UK. I highly recommend CATT Ltd Services. "
Robert Mitchell
AllTechPros
" CATT Ltd people have been very efficient and effective. We appreciate CATT Ltd Technologies competence and consistency. "
Dennis Creel
ProTech Systems Group Inc
“ We have worked together on many projects for most of our larger, Fortune 500 clients, and have been very successful. Our client demands a great deal and CATT Ltd provide that plus much more. I look for ward to our continued relationship. ”
Tom Pahlke
BRADSON Technology Professionals
" Communication is always quick and professional. Rates are always competitive and in-line with the market. I am always able to reach my contact, and consider him a true partner. ”
Julie Ganucheau
Analysts International
" We have been very pleased with the level of support we’ve received from the team at CATT Ltd. The account managers have been great to work with – they are diligent in maintaining communication with us. We look forward to continued success with CATT Ltd. "
Judi Neilson
President
eOne Data Systems, Inc
Our company has relied on CATT Ltd for some of our out-sourced programming needs. When we needed a new custom application programmed quickly and efficiently, we turned to CATT Ltd– and they delivered! They worked well with our staff during development and the result was a custom-designed product that we could offer to a new stream of clients. Thanks CATT Ltd for being such a reliable partner.